Beaverly Support

You chill. Chilla works. We help with the details.

This hub is the public source for how CHILLA lets you trade markets like forex, indices, metals, and synthetics without actively trading, where features live in the app, and what to do when something does not look right.

Last reviewed: June 14, 2026 Automation, not advice Non-custodial

Quick answers

What is Chilla?

Understand what Chilla is, what it is not, and the first setup path.

What is Flow?

Read events, statuses, skips, and historical activity in plain language.

What does 12,000x mean?

Learn how automation capacity is shown and how to interpret usage.

How do I pause or stop?

Step-by-step actions for activating, pausing, and stopping tasks.

How do I connect a trading account?

Connection paths, trading account basics, verification states, and common fixes.

How do deposits work?

Deposit only through the trading account provider that holds your connected account.

Documentation map

1. Getting Started

First session, setup order, and activation path.

2. Chilla Basics

Main app areas, terms, and expected controls.

3. Flow and Transparency

Event feed, filtering, and historical review.

4. Automation Capacity

Daily room, percent used, and guardrail style.

5. Styles and Markets

How to compare style descriptions and assign markets.

6. Tasks and Comfort

Create, edit, pause, and stop tasks.

7. Connected Accounts

Choose, connect, verify, and manage active accounts.

8. Deposits

How to deposit through your trading account provider.

9. Withdrawals

How withdrawals work through your trading account provider.

10. Plans, Billing and Usage

Tier differences, billing cadence, and usage view.

11. Troubleshooting

Login, connection, status, and no-activity issues.

12. Account and Security

Access boundaries, consent basics, and sessions.

13. Enterprise

Organization-level onboarding and support scope.

14. Contact and Escalation

How to report issues clearly and get help fast.

Support FAQ

Does Beaverly hold my funds?

No. Chilla does not hold your money. Your funds stay in your trading account, and Beaverly provides trading automation technology only.

Does Chilla give financial advice?

No. Chilla executes your authorized tasks. It is not a financial advisor, brokerage, or recommendation engine.

Why are these docs explicit about app locations?

Support content is task-first. Each app-area article includes "Where to find this" and "What you can do here" to reduce confusion.